Volunteer Journey

Volunteer Journey

I’ve had a few volunteers come to us recently from the DUSAGG Freshers Week and through the
general enquiries route. I’ve been trying to link them into our groups to match their interests and
availability and managed to find homes for some but not all of them. I’ve also noticed that some
groups are quicker than others at getting in touch with new people. When people put their hands up
it’s important that we welcome them warmly and swiftly or we risk them losing interest and
presenting ourselves to them as unresponsive. I know we all have a lot going on, but this is especially
key as adult volunteers was one of the priorities identified at our recent development day and we
need to create the conditions to make scouting a welcoming place for people who may be new to
volunteering and / or scouting. It can be an intimidating thing to join something new, so we need to
place the volunteer journey at the heart of our onboarding process and win the hearts and minds of
anyone who is good enough to put their hands up to help. I hope we can keep that in mind for future
and make those initial engagements the best they can be.